We promise to provide a quality service to the clients by fulfilling the prescribed charter :

a) Rubbish Collection Service :
- Residential areas and business premises
- Public markets
Twice a week
Once a week
b) Area Cleaning Service : 
- Protocol Streets, drainage and public areas
Twice a month
c) Building Approval
- Building construction application
- Reconstruction/amendment/extension and repair
2 months
2 weeks
d) License approval :
- Special business license
10 days
e) Public Complaints
- Acknowledgement letter of complaint received
- Taking actions on complaints received

2 days
14 days