We promise to provide a quality service to the clients by fulfilling the prescribed charter :
SERVICES | DURATION |
| a) Rubbish Collection Service : - Residential areas and business premises - Public markets | Twice a week Once a week |
| b) Area Cleaning Service : - Protocol Streets, drainage and public areas | Twice a month |
| c) Building Approval - Building construction application - Reconstruction/amendment/extension and repair | 2 months 2 weeks |
| d) License approval : - Special business license | 10 days |
| e) Public Complaints - Acknowledgement letter of complaint received - Taking actions on complaints received | 2 days |
